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By David Skyrme

Many firms are embracing wisdom administration as a resource of strategic virtue. yet already everyone is asking: ''what comes next?'' Likewise virtually each huge association is seriously desirous about e-commerce and turning their companies into e-businesses. in the intervening time such a lot e-commerce is targeted on promoting conventional services and products during the new medium of the net. although, the extra a company evolves into an e-business, the extra they could take advantage of wisdom flows among themselves and their market. This publication attracts jointly the 2 strands of information and e-business into the rising box that this ebook has known as k-business. A k-business is one who turns an organization's wisdom resources into wisdom services and products and makes use of the web to industry and carry them on-line. regardless of its newness, the Delphi crew have forecast that inside of five years person-to-person details e-commerce (a significant element of k-business) might be a $5 billion company leveraging $50 billion in revenues of different services and products. Capitalizing on wisdom goals to offer pros and executives early insights into how you can boost winning k-businesses. It takes a serious and balanced view of the construction blocks of a k-business together with wisdom productizing, e-commerce enablers and online marketing. It attracts on classes from successes and screw ups within the dot.com panorama and of the early pioneers of information markets. The writing sort engenders curiosity and clarity supported by means of diagrams, reveal pictures, fee lists and frameworks. There are 'points to reflect on' to stimulate pondering and decision-making. 5 case experiences and over 50 illustrative examples supply insights into the applying of the book's suggestions. No different publication brings all of the parts of a k-business jointly in a single position to supply a inspiration upsetting but functional spouse in case you are looking to capitalize on their wisdom. Demonstrates how the overlap of the 2 excessive profile strands of e-business and information administration is developing new k-business possibilities Describes new company types for advertising wisdom over the web offers functional directions for packaging wisdom and taking part in wisdom markets.

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Sample text

SciNet Bioproducts specializes in the development of bioactive proteins. It creates project teams by drawing together the appropriate experts from its network of highly quali®ed scientists, engineers, economists and lawyers in the biotech triangle of Northern Germany (Braunschweig±Hannover±GoÈttingen). Few of these initiatives would be commercially viable without exploiting the Internet to create, market or deliver knowledge products. Even so, as will become apparent after reading Chapters 2 and 3, commercial success is far from guaranteed.

2 is that of giving new CIO (15 February 1999) hires easy access to accumulated 22 Capitalizing on Knowledge organizational knowledge. By having it on tap, they can become pro®cient more quickly, which in turn can help them deliver better service to customers. Bene®t trees can quickly provide insights into where knowledge adds value to an organization's processes, products and services. As the illustrative bene®t tree implies, bene®ts accrue from faster diffusion of knowledge to those who need it.

In other words, they could not see the direct relationship between knowledge management and intellectual capital growth. Two common problems may help explain this. First, most companies do not have in place methods to measure their intellectual capital, as do Skandia and Celemi. Second, the causal links between knowledge management activities and the resultant business bene®ts are often complex and dif®cult to unravel. Let's now consider these two challenges. Measuring intellectual capital There are now several methods of measuring intellectual capital (IC), most inspired by the work of Swedish knowledge management pioneer Karl Erik Sveiby.

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